Privacy Policy SpeedBox Connect

Privacy Policy

Last updated: April 27, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. We process Your Personal Data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

privacyPolicy.html 22 KB Terezie Onderková — 8:27 Ahoj, jasně Ondřej Ondryáš — 8:41 dikes Ondřej Ondryáš — 10:09 a posles mi pak url, kam jsi to dala? prosim Terezie Onderková — 10:30 Ivo to teď řeší. Pak ti to pošlu Ty potřebuješ, aby to bylo na samostatné stránce že? Ondřej Ondryáš — 10:31 jop Terezie Onderková — 10:31 Dobroš Ondřej Ondryáš — 10:35 a ty obrazky btuningu a trackeru? Terezie Onderková — 10:35 Dneska pošlu Ondřej Ondryáš — 10:35 super, diky Ondřej Ondryáš o.ondryas He/Him

Privacy Policy

Last updated: April 27, 2026

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application refers to SpeedBox Connect, the software program provided by the Company.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Ebike Electronics, Rybná 716/24, Staré Město, 110 00 Praha.
Country refers to: Czechia
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.

We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
Products and Services refers to products, services, features, subscriptions, or other offerings that Users may purchase through or in connection with the Service.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Payment and billing information, such as billing details, transaction information, invoice information, and payment status

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

Information regarding your location
Pictures and other information from your Device's camera and photo library

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: to provide You with access to the Service and to perform any contract with Us through the Service.
To contact You for essential service communications: We use Your email address only for necessary account-related communications, such as verifying Your email address and sending password reset instructions when You request them. These communications are not newsletters, marketing emails, special offers, or promotional communications. The legal basis for this processing is the performance of a contract under Article 6(1)(b) GDPR and/or Our legitimate interest in keeping Your Account secure under Article 6(1)(f) GDPR.
To process payments: If You purchase Our Products and Services, We may process Personal Data necessary to complete the transaction, manage orders, issue invoices, process refunds, prevent fraud, and comply with legal, accounting, and tax obligations. Payment transactions may be processed by third-party payment service providers. We do not store full payment card details unless explicitly stated otherwise. The legal basis for this processing is the performance of a contract under Article 6(1)(b) GDPR, compliance with legal obligations under Article 6(1)(c) GDPR, and Our legitimate interest in fraud prevention and payment security under Article 6(1)(f) GDPR.
To manage Your requests: To attend and manage Your requests to Us.
For security purposes: We may use Personal Data to protect the security of the Service, prevent unauthorized access, detect technical issues, and protect Users and the Company from misuse of the Service. The legal basis for this processing is Our legitimate interest under Article 6(1)(f) GDPR.
To comply with legal obligations: We may process Your Personal Data where necessary to comply with applicable laws and legal obligations. The legal basis for this processing is Article 6(1)(c) GDPR.
For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, and evaluating and improving our Service, products, services, and Your experience, where permitted by applicable law.

Legal Basis for Processing Personal Data under GDPR

If You are located in the European Economic Area, We process Your Personal Data under the following legal bases:

Performance of a contract under Article 6(1)(b) GDPR, including creating and managing Your Account, providing access to the Service, verifying Your email address, sending password reset instructions, processing purchases, managing orders, and providing Products and Services.
Compliance with legal obligations under Article 6(1)(c) GDPR, including tax, accounting, invoicing, consumer protection, and other legal obligations.
Legitimate interests under Article 6(1)(f) GDPR, including maintaining account security, preventing fraud and misuse, troubleshooting, improving the Service, responding to Your requests, and protecting the rights and interests of the Company and Users, provided that such interests are not overridden by Your rights and freedoms.
Consent under Article 6(1)(a) GDPR, where We ask for Your permission, for example to access certain device features such as location, camera, or photo library. You may withdraw Your consent at any time through Your Device settings or by contacting Us.

We do not use Your email address to send newsletters, marketing emails, special offers, or promotional communications.

We may share Your Personal Data in the following situations:

With Service Providers: We may share Your Personal Data with Service Providers to provide and maintain the Service, monitor and analyze the use of our Service, provide account-related communications, verify Your email address, send password reset instructions, process payments, manage orders, issue invoices, prevent fraud, and help keep the Service secure.
For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your Personal Data with Our business partners only where necessary to provide the Service, process purchases, manage Products and Services, or where otherwise permitted by applicable law.
With other users: If Our Service offers public areas, when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:

Account Information
- User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure to handle any post-termination issues or resolve disputes.
Customer Support Data
- Support tickets and correspondence: up to 24 months from the date of ticket closure to resolve follow-up inquiries, track service quality, and defend against potential legal claims.
- Chat transcripts: up to 24 months for quality assurance and staff training purposes.
Payment and Billing Data
- Transaction records, invoices, billing details, and payment-related information: retained for as long as necessary to complete transactions, manage refunds or disputes, prevent fraud, and comply with legal, tax, and accounting obligations.
Usage Data
- Application usage statistics: up to 24 months to understand feature adoption and service improvements.
- Server logs, including IP addresses and access times: up to 24 months for security monitoring and troubleshooting purposes.

Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.

We may retain Personal Data beyond the periods stated above for different reasons:

Legal obligation: We are required by law to retain specific data, including financial, accounting, tax, or invoicing records.
Legal claims: Data is necessary to establish, exercise, or defend legal claims.
Your explicit request: You ask Us to retain specific information.
Technical limitations: Data exists in backup systems that are scheduled for routine deletion.

You may request information about how long We will retain Your Personal Data by contacting Us.

When retention periods expire, We securely delete or anonymize Personal Data according to the following procedures:

Deletion: Personal Data is removed from Our systems and no longer actively processed.
Backup retention: Residual copies may remain in encrypted backups for a limited period consistent with our backup retention schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.
Anonymization: In some cases, We convert Personal Data into anonymous statistical data that cannot be linked back to You. This anonymized data may be retained indefinitely for research and analytics.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so, including payment, tax, accounting, invoicing, fraud prevention, or legal claim records.

Your Rights under GDPR

If You are located in the European Economic Area, You have the following rights under GDPR:

The right to access Your Personal Data.
The right to correct inaccurate or incomplete Personal Data.
The right to request deletion of Your Personal Data.
The right to restrict the processing of Your Personal Data.
The right to object to processing based on legitimate interests.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with a supervisory authority.

To exercise Your rights, You can contact Us using the contact details provided in this Privacy Policy.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement appropriate technical and organizational measures to protect Your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

Where required by applicable law, We will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@speedbox-tuning.com
By visiting this page on our website: https://www.speedbox-tuning.com/

privacyPolicy.html 22 KB

No item